Gift Mark Rectangle Table and Chair Set - 5 Piece

Comments about Gift Mark Rectangle Table and Chair Set - 5 Piece:

I agree this table is not expresso, it is Black. I never even got to set the table up as it arrived very damaged. First, I took one chair leg out and was already unhappy when I saw how terrible the paint job was (drips all over, uneven spray job) and the wood was chipped. That was just one piece. Then, I looked further at the table and the two corners I could see (didn't take it out of box) were both crushed. The funny thing is the outside of the box was in perfect shape. Hmmmm. Shipping was fast and return was authorized and picked up quickly. I thought it was all being handled well until I never saw a credit on my credit card for the return. Numerous calls later to hayneedle customer service with them finally claiming their records showed a credit and they were washing their hands of it. I had to dispute the charge with my credit card company...what a pain. I originally bought this table in Nov and finally just this month I see a credit from hayneedle on my cc...six months later. And they didn't even refund me the entire purchase price! I was so fed up at this point I don't even care and want nothing more to do with this company. Poor product and even worse customer service. Buyer beware!

Comments about Gift Mark Rectangle Table and Chair Set - 5 Piece:

The description said this table was "Espresso"... This is black. Not Espresso. Black. Also, I could not completely finish putting it together since one of the parts did not have the necessary screw hole in it. The parts that did have the proper holes were commonly off center, so I had a difficult time lining things up. If all the parts were manufactured correctly and the table had been the dark brown color that espresso should be, I would have been a happy customer. Since this is not the case, I therefore will not be purchasing items from this particular manufacturer again - and I would not recommend anyone else to either.

Comments about Gift Mark Rectangle Table and Chair Set - 5 Piece:

the table came with missing parts and had to wait about 3 more days for the parts to come and when puting it all togther some of the wood crack very unhappy with this table.

Comments about Gift Mark Rectangle Table and Chair Set - 5 Piece:

Easy assemble and the price was right. Our twins loved it.

Comments about Gift Mark Rectangle Table and Chair Set - 5 Piece:

legs are thin and move out of place easily making table unstable. wood is thin and dents, corners chip easily

Service and delivery comments:

delivery was prompt, did not arrive in good condition, however I believe it to be the shipping company that was at fault